Soft Skills Training: Band-Aid or Investment?

Soft Skills Training

If people lack communication skills, job knowledge doesn’t matter Take a look at any job posting, past, present or future and you will see the standard line of “good oral and written communication skills” included in the requirements. Unfortunately, in typical job interviews, it’s near impossible to accurately assess whether the candidate has good communication Read the full article…

Communication Faux Pas that Kill Efficiency

Communication Problems That Kill Efficiency

Identify the Talk that Hinders Workflow An efficient workplace comes from a number of good practices, and one that is critical is good communication. When efficiency is declining in a business, there is a tendency to shy away from communication and focus instead on the hard facts of numbers, statistics and rates. This attention to Read the full article…

The Silent Signs of Gossip

Gossip In The Workplace

Teenage-like behaviour may be sabotaging your organization Doesn’t everyone hope that high school behaviour ends at graduation? Unfortunately, some people’s emotions don’t advance beyond those teen years and those individuals continue to crave a sense of inclusion that comes from gossip. The mean girls who snub others and the boys who talk about their dates Read the full article…

How Can Managers be so Oblivious to the Obvious?

Oblivious Managers

5 Indicators of Leadership that is Killing Culture and Engagement Leaders are meant to be just that – leaders. Unfortunately, in many organizations leadership training is notoriously absent and this lack of leadership leads not only to poor management but also to disengaged employees and financial losses. Without correction, poor leadership can kill a positive Read the full article…

Make Difficult Conversations Easier

Making Difficult Conversations Easier

Signs that Leaders Create More Communication Challenges than they Solve. Workplaces, no matter how harmonious, are filled with people of varying beliefs, opinions and points of view. Even when employees like each other and get along well, difficult conversations will come up between them, but how these conversations are handled makes all the difference to Read the full article…

Resolve Crazy-inducing Workplace Communication Issues

Resolve Crazy-Inducing Workplace Communication Issues

Key questions to assess interaction challenges and identify offenders Workplaces are filled with diverse groups of people with equally diverse communication styles. It’s no wonder there are so many personal interaction issues in the average organization, but how a company deals with them is what matters. Given people’s different styles, tendencies and habits, communication issues Read the full article…

Make Conflict a Budget Item

Make Conflict a Budget Item

Understand the signs and costs of unmanaged conflict Conflict is natural among human beings and is a common aspect of interaction because no two people think the same way. Unfortunately, unmanaged conflict often ends up unresolved and in the workplace this can be both costly and damaging to the business. Knowing that conflict is bound Read the full article…

When Crazy at Work Persists

Why Crazy at Work Persists

Spot stress and overload and choose ways to fix it Everyone is busy these days and it seems that busy pace hits us everywhere: at home, fitting in recreational activities and especially at work. While busy is an expected work state, crazy is not. There’s a difference and it’s time to take a closer look Read the full article…

7 Signs of Crazy at Work

7 Signs of Crazy at Work

Define crazy so management can create change. What goes through your head when you hear the word crazy? Does it conjure up someone with mental illness? Or do you see a person dealing with too many demands pulling them in a variety of directions? It’s the latter vision of crazy – the situational crazy – Read the full article…

7 Skills that Separate the Good, the Bad and the Ugly Bosses

Good, Bad and Ugly Bosses

Don’t be the manager pushing employees out the door All bosses – the good, the bad and the ugly, have unique opportunities to impact the lives and careers of employees. This can be positive or negative. On the positive side, bosses can enhance skills, make daily work more pleasurable and may even find themselves the Read the full article…